14 dagen afkoelingsperiode

In the context of the Distance Buying Act, consumers are entitled to a cooling-off period of 14 days after delivery of the product when making purchases via the internet. Within this period, products may be returned without giving a reason, provided the product is undamaged, unopened/opened and unused. The customer must pay the postage for returning the item himself.
If a product "does not fit", we always ask you what the reason is, so that we can provide the best possible information about the suitability of our products compared to the various brands and models.
If you have ordered the wrong product, you can simply indicate this, this will not affect you receiving your money back within the stated conditions, but we know that the product compatibility data was not incorrect.

Because shipping is always at the expense and risk of the customer, the package must be properly packaged and with sufficient postage. We will refuse insufficient postage for mail.
You return your order to:
gras-maaier-bladen-enzo.nl
Toernooiveld 21
1359JL Almere

If the returned goods are complete, undamaged, unopened/opened and unused, we will refund the purchase price paid by you to your account within 5 working days.

What if you want to return an unopened and unused product after 14 days? In this case we will make an exception. In this case, the purchase price of the products will be refunded to you, although a restocking fee of up to 10% may be deducted. In the event of a price increase, a maximum of 100% of the purchase price of the products will be reimbursed. In all cases, payment costs and/or shipping costs will not be refunded.
FEEDBACK
"Great service , very clear website while ordering very simple , thank you await product in the mail"
Keith Rutter


"Ottima organizzazione, massima disponibilità e competenza, tempestività nelle risposte e nella spedizione del prodotto, tutto molto bene!"
Massimo


"We received the delivery today by mail. Many thanks."
Othmar


"Your tracking and shipping information is useless. Why does it take a couple of weeks for item sent to arrive in ireland. A donkey and cart would be quicker
Owner:
You've orderd a (not in stock) product with an order lead time of 7-14 days on a saturday (18-03-2023) after 18:00.
It was shipped after only 4 business days (24-03-2023).
And within 3 days (27-03-2023) you expect it to be delivered?
How's that "a couple of weeks"?
And my guess is, that the donkey would have drowned in the channel."
Denis Daly